Every product on our site is thoroughly inspected by hand. In case of any issues with your order, or even if you simply decided you no longer needed it, please be aware the following:
  • All returns must be submitted in writing through the form below and approved.
  • All return requests must be submitted within 14 days from the time of delivery.
  • If a product is returned damaged from, but not limited to, the following: dirt, food, rips in seams, etc, there will be a 20% restocking fee that will be withheld from your refund.
  • In cases where the product arrives damaged, we will pay the return shipping. In cases where the item is returned damaged from the types listed above, the buyer will pay the return shipping.

Please ship all returns to this address:

PO Box 760864
San Antonio, TX 78245

Refund Form
*If your product arrived damaged. broken, or with missing pieces, please send an image to info@plushiesandmore.com.